Making Payment Easy
We know life can be a little busy, so we've tried to make paying as simple as possible.
In fact, once you've set up payment with us you will not need to do anything again.
We will automatically process all payments and notify you before we do.
How's that for easy and hassle free?
So how does it work?
At Earls Gymnastics, we collect all payments via paperless Direct Debit using our payment provider Loveadmin.com. Paying by Direct Debit saves time as it is quick and easy to set up and only needs to be done once. Payments made by Direct Debit are also fully protected by the Direct Debit Guarantee, making it the UK's safest payment method. To make a payment simply set up an account with Loveadmin.com by clicking on the link below. (You will need your bank account number and bank sort code.) It should take no more than 2 minutes to do!
Go to Loveadmin.com
Once you have done that your part is done! When a payment becomes due, whether for a taster session, annual membership, monthly course fees, we will notify you by email prior to the payment being taken and you can sit back and relax in the full knowledge that everything has been taken care of.
Have A Question?
No problem! We've put together some answers to the most commonly asked questions regarding payment. If you can't find what you are looking for you can always drop us an email: firstname.lastname@example.org We are here to help!
How much are gymnastics fees at Earls Gymnastics?
At Earls Gymnastics, all gymnasts pay £24.00 a month.
This fee entitles each gymnast to one weekly 1hr session a month.
Taster sessions are charged at £6.50 per gymnast.
When do you collect the monthly course fee of £24.00?
The Monthly Fee of £24.00 will be collected by direct debit on or around the 7th day of each month, you will be notified by email on the 1st of every month and GoCardless will debit your account.
Will I be charged more than £6.50 when paying for a taster session?
No. If paying for a taster session you will only be charged £6.50 once. No other charges will be requested from you unless you decide to enrol at Earls Gymnastics.
Once I enrol my child at Earls Gymnastics what fees can I expect to pay?
Should you decide to accept the offer of a place at Earls Gymnastics an Annual Membership fee to Earls Gymnastics is £15 as well as British Gymnastics Insurance. This will be due the session after your child has attended the taster session.
Both Earls Membership and British Gymnastics Insurance is an annual payment that renews every October regardless of when you joined.
Earls Membership is taken out of your Direct Debit 1st October along with class fees.
British Gymnastics Insurance is done via www.british-gymnastics.org/membership.
Does my Annual Membership start when my child joins Earls Gymnastics?
Unfortunately for reasons beyond our control the answer is no. This is because British Gymnastics require that all memberships be renewed in September irrespective of when they commence. Therefore, if joining Earls Gymnastics in January an Annual Membership of £15 plus British Gymnastics insurance of £20 will be due in January to cover membership until September, and then again in September to cover membership for the following year.
What happens if I want to withdraw my child from Earls Gymnastics?
In the event you wish to withdraw your child from classes we ask that you provide us with written notice to email@example.com a minimum of two weeks before the end of a month. All fees due for the month in which your child leaves will be non-refundable.
If I miss a class or a class is cancelled will I get a refund/credit?
We are unable to offer refunds or credits for absences or class cancellations.
PAYING BY DIRECT DEBIT
Can I cancel my Direct Debit with you?
Yes. You can cancel your direct debit with us at any time by logging into your Loveadmin.com account and cancelling your authorisation.
What happens if I cancel my direct debit?
Earls Gymnastics will contact you to ensure this was not a mistake. If you wish for your child to continue to attend gymnastics classes at Earls Gymnastics, your pre-authorisation would need to be re done before your child would be allowed to continue a class. We will give you 24 hours to do this before we would offer the space to a child on the waiting list.
Will you take payments out of my account without my authorisation?
Absolutely not. The Direct Debit Guarantee protects customers against unauthorised payments so that payments can't be taken unless the customer is given advanced notice by email of the amount and date of each payment, and customers can get a full and immediate refund from their bank for any payment they believe was taken in error on a 'no questions asked' basis.
Will you notify me before payments are due to leave my account?
Yes. As part of the Direct Debit Guarantee you will be notified by email 3-6 working days before any payment is due to leave your account.
What happens after I set up my Loveadmin.com authorisation?
Once you have setup your Loveadmin.com authorisation you will be notified by email that you have pre-authorised GoCardless to collect payments from you on behalf of Earls Gymnastics.
Is GoCardless secure?
Yes. GoCardless uses military grade encryption to protect your data. All sensitive details are RSA encrypted and communicated over secure channels, so you can rest in the knowledge that your information is secure.
I've never heard of GoCardless before. Is it regulated?
Yes. GoCardless is an Authorised Payment Institution regulated by the Financial Conduct Authority.